Call Detail & Transcript Review

AI summary is for owner review. No diagnoses or exact pricing.

Mike Brown

+15195551234 · Phone call · Call ID: fixture_brake_noise

High confidenceHigh confidence

Vehicle2019 Honda Civic

MileageMileage not captured

Service need (reported)Brake Service

Urgencylow

AvailabilityWeekdays after 5 PM

Contact preferencePhone call

AI sourcetranscript_fixture_brake_noise

Consent givenHigh confidenceDry run

AI confidence

High confidence83%

Sourcefixture_brake_noiseConfidence 83%Review High confidence

Source evidence

Show all evidence

My 2019 Honda Civic has grinding ... T1 00:09Tuesday afternoon is also okay if... T1 00:17This call may be recorded and ans... T1 00:23Tuesday afternoon is also okay if... T1 00:28

Transcript

Owner approval requiredDry run

NorBotThis call may be recorded and answered by an AI Service Advisor. Is that okay?00:09

Mike BrownSure. I'm Mike Brown, 519.555.1234.00:13

Mike BrownMy 2019 Honda Civic has grinding brakes. It is still driving but I want someone to look today.00:17

Mike BrownTuesday afternoon is also okay if today is full. Please call me back.00:21

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Any follow-up or outreach requires owner approval. AI fields above remain tied to source, confidence, and review status.

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